Welcome to the Tidalpool E-Service center.

Here at Tidalpool, we’re committed to working very hard in order to provide you with the best service possible. Our online service center is here to point you in the right direction and help you with your needs. We want you to be comfortable, so please do not hesistate to let us know what you need, and just know that you are in good hands.

Please note that we are currently partnered with Amazon to handle all our fulfillment, shipment, and returns. If you purchased any of our products through Amazon, you may also use their platform for refunds and returns.

You may also contact us at support@tidalpoolwarranty.com.

How can we help?

“You’ve got to start with the customer service and work back toward the technology.”

Steve Jobs